ML-0100, or ML-1000?

We just had a customer order ML-1000’s, the address labels. The problem is that they wanted ML-0100’s, the full sheet label. It’s not an uncommon mistake. Just transpose the 1 and you’ve got you’re mistake. It’s not that one can’t tell the difference between the numbers, it’s just a mistake that’s all. It’s happened now and then over the years. In our job, we have to be mind readers. We always have to look at the order, then look at what the customer has ordered and see if the customer has ever ordered that product. If it does happen, it’s a lose lose situation. We lose out on shipping, and the customer loses out on time, and perhaps an important deadline.
So please be careful when ordering products and double check your part numbers, and we’ll do some quality control on our side and ask more questions. 🙂

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